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Selling Price | Please enter your customer ID and password, and then you will be able to check each product detail page. The price shown is the "total price paid (including tax)", which is the price of the product plus consumption tax. |
Fees other than the product price | postage |
postage | The shipping fee is 550 yen (including tax) for all shipments within Japan. However, if the total order amount is 15,000 yen (including tax) or more per shipment, shipping will be free of charge. International shipping is not available. Customized care is not subject to the above, and will be charged at the flat rate of 550 yen (including tax) per order within Japan. |
Payment Method | We accept credit cards as the only payment method.
Accepted Cards】 【Accepted Credit Cards Due to our payment system, we do not issue credit card receipts. |
Time of payment | Credit card: It depends on the closing date of your credit card company and the details of your contract. Please contact your credit card company. |
Time of delivery of goods | Normally, we ship within about 3 days after confirming your order. However, for special areas such as remote islands, please allow 2-3 days more than usual. Some products (personalized and customized products) are made-to-order and will be shipped 5 business days after order confirmation. *It may take more time if there are long holidays such as Obon and New Year's holidays. You can check the shipping preparation status in the list of your purchase history on your "My Page". |
In case of long-term absence or impossible delivery | In the event of a delay in receipt due to the customer's long-term absence, the parcel will be kept by the courier company for 7 days after arrival at the delivery store, regardless of the reason.
We will not reship parcels that are returned after the storage period has passed. |
Handling of returns, etc. | We do not accept returns or exchanges for customer convenience.
We will accept returns or exchanges only if the delivered product is not what you ordered or if the product is damaged. In such cases, please contact us within 7 business days of receipt of the product and we will exchange it for a new product. OLI LABO Co., Ltd. will pay for the shipping costs of returning defective products. Inquiry form from your "My Page" and "Contact Us" screen |
Handling of Personal Information |
OLILABO, Inc. will strictly adhere to the following regarding the handling of personal information. 1. Management of Personal Information |
About Cookies |
Cookies are pieces of information that are stored in your browser when you access the site. Cookies do not contain personal information such as your name or e-mail address. Cookie information may be used to deliver effective advertisements to visitors to this website and for the following access analysis.
Cookies can also be disabled through browser settings. You can choose to "Allow all cookies," "Deny all cookies," or "Notify user when cookies are received," among other settings for sending and receiving cookies. |
Do mail order email advertising Email address |
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Registration confirmation and system contact E-mail address |